• The reserved apartment including bedding, table linen and towels
• Visitor’s tax of €3.00 to €3.20 per person and night; children under 14 years of age free
• Final apartment cleaning €15.00 per person
• Use of our wellness area upon request/reservation including sauna towels
• Tyrolean still spring water from the tap and sparkling water from our Soda Stream Station
• Includes the Silvretta Card Premium – your ticket to the Alps – for reservations between June 16th and October 15th

Your apartment will be ready for you from 2:30 p.m.

Out of consideration for our future guests, we ask you to vacate the apartment by 9:00 a.m. at the latest.

Earlier check-in and late check-out is free of charge for our direct booking guests. For bookings via portals, €20 will be charged. Thank you for your understanding that this is only possible by prior arrangement.

• Bread roll delivery service
• Guided hikes can be reserved on site
• Ski passes can be purchased from us on site
• Laundry and drying service for a fee
• Electric car charging station
• We will be glad to help you with your reservation

You can take your four-legged family member along on your vacation to both of our apartment complexes in Kappl (Chillas and ferien-wohnen.mattle). We only ask that you notify us in advance and receive a confirmation from us.
One Pet is permitted per apartmenet and the fee is €18.00 per day.

Pets are not permitted during the week of New Year’s Eve.

People with allergies can breathe easy in the allergy-friendly and quality-checked Apart Zimalis in Galtür (ausgezeichnet mit dem ECARF Gütesiegel) We therefore ask for your understanding that pets are not allowed there.

After booking, we will ask you to pay a deposit of 30% of the total price. With timely receipt of payment your reservation will become valid and confirmed.

Deposit:

• Bank transfer
• Online credit card payment through our website/confirmation possible

Remaining payment:

• Bank transfer with funds received in our account one day prior to departure
• CASH payment on site during your stay
• Credit/debit card payment on site (VISA/MASTERCARD) except for Apart Zimalis

• CASH payment on site during your stay

We recommend that you take out trip cancellation insurance. The  Europäische Reiseversicherung insurance company is our cooperation partner and offers a comprehensive trip cancellation package, with the following included services:

• Cancellation protection
• Search and rescue costs
• Delayed vacation commencement date
• Travel interruption
• Involuntary vacation extension
• NEW: Cancellation coverage even for COVID-19 illness despite pandemic status

The money-back guarantee will apply if:

• There is an officially mandated prohibition of entry into our region
• There is an officially mandated prohibition on leaving your region
• There is a prohibition of the right of entry for our businesses
• Arrival or departure is not possible without consequences (quarantine)

This applies starting two days prior to your arrival data and for the period of your reservation.