% amount is calculated from the apartment price. Cancelation have to be made written by mail. We send back the deposit by bank transfer.
We recommend to finish your booking with a travel insurance from the european travel insurance company.
If a trip has not been commenced or the trip is interrupted. The following are insured events:
- unexpected serious illness
- serious physical injury caused by an accident
- pregnancy and pregnancy complications
- serious damage to the property at the place of residence as a result of an act of God, fire, burst water pipes or criminal acts
- If a trip has not been commenced, we pay the cancellation costs due under the respective contract up to the amount of the insured journey costs.
- If a trip has been cancelled, we pay the unused travel services up to the amount of the insured journey costs as well as the additional return journey costs.
- Cancellation cover also in case of COVID-19 disease despite pandemic status